What We Provide
Our work is rooted in behaviour as an indicator of something that needs to be resolved, as opposed to the behaviour itself needing to be resolved. This means we’re working with the root cause of the behaviour, which allows us to understand a person’s experience and support them to resolve distress, lagging skills, unmet needs, and other factors. This in turn supports the person to build meaningful connections, and the behaviours they or the people around them are worried about tend to fall away with no external motivation, rewards, or punishments required.
This process empowers our clients and their families to make change on a deeper level that is in line with support needs being met, skills being developed, improved wellbeing, and reduced daily distress. The research shows that this approach is both neurodiversity affirming and trauma-informed, as well as being effective over the long-term. This is reflected in the results we see with our clients.
How these supports look in practice will be different for each client. Some clients use games and play in collaboration with their practitioner to work on developing skills and building relationships. Other clients will talk with their practitioner, using reflection and talk-based therapies to meet their goals. Other clients need their parents to chat to their practitioner for them, and this might look like the practitioner supporting caregivers to ‘scaffold’ the right supports around the client. Sometimes an assessment is needed to help everyone around the client understand how their brain works and how to support them best. Everyone is different, and everyone has different needs. This means our supports need to be very tailored to each client to make sure everyone gets the right service for them. We can see clients in the office, at home, at school, or even at a community venue such as a park or coffee shop.
Specialist Behaviour Support
We provide neurodiversity-affirming specialist behaviour support for children and young people whose behaviour may be impacting their wellbeing, relationships, participation or everyday life. We take the time to understand what behaviour is communicating and the factors contributing to it, then work alongside the person, their family and support team to develop practical, respectful strategies that reduce barriers and improve quality of life.
Psychology
Our psychologists provide therapeutic support for children and young people experiencing emotional, behavioural, developmental or mental health challenges. Support is individualised, relationship-based and neurodiversity-affirming, with a focus on helping each person better understand themselves, develop meaningful skills and feel more confident navigating everyday life.
Psychological Assessments
Our psychology assessment services help families better understand a child or young person’s strengths, differences and support needs. Through comprehensive assessment, we bring together information from the young person, their family, other important people and relevant assessment tools to develop a clear picture of what is happening and provide practical recommendations for home, school and everyday life. Assessments may be covered by an NDIS plan, Medicare plan, or private health fund depending on individual needs and circumstances.
Training for Organisations
We provide practical, engaging training for schools, early childhood services, disability providers and other organisations supporting children and young people. Training can be tailored to your team and may cover topics such as understanding behaviour, neurodiversity-affirming practice, low-arousal approaches, responding to distress, supporting regulation and creating environments that reduce barriers before difficulties arise.
Supervision for Behaviour Support Practitioners
We provide individual and group supervision for behaviour support practitioners who want thoughtful, practical support to strengthen their clinical practice. Supervision focuses on reflective practice, formulation, assessment, behaviour support planning, ethical and regulatory responsibilities, complex clinical decision-making and ongoing development against the Positive Behaviour Support Capability Framework.
Interim Support Program
Access our interim support program to receive immediate strategies and support while you wait for ongoing support. This is aimed at reducing the client’s short term distress and focuses on the problem causing the most concern for a person and their caregivers.
This will not impact your place on the wait list for other services should you still wish to receive them after interim support. This program may be covered by NDIS, Medicare, or a private health fund depending on individual needs and circumstances.
Behaviour Screening Clinic
Our Behaviour Screening Clinic is a short-term service aimed at providing evidence that a person's experiences of behaviour are impacting their quality of life or relationships. This is used to advocate for behaviour support funding from the NDIS, and takes approximately 6 hours, inclusive of all report writing.
Our Service Areas
Our main office is in Maitland, NSW (purple on the below map) and most of our practitioners work from here, offering sessions in the office, at client's homes, in schools, and in the community. We also offer telehealth services state-wide (green on the below map) and face-to-face sessions at client's homes, in schools, and in the community in the Illawarra/Wollongong area (yellow on the below map).
